Operations Manager

Job Ref: 35647657
Sector: Construction Property
Job Type: Permanent
Date Added: 10 July 2019
  • Cornwall, England, UK Cornwall Cornwall GBR TR72ag
  • Competitive
  • Grant Howarth
  • 0141 353 2354
Carbon60 https://www.carbon60global.com https://www.carbon60global.com/-/media/carbon60/images-buttons-logos-and-graphics/logos/carbon60/logo.jpg

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Carbon60 are looking to recruit an Operations Manager for our client in the South West of England. The role is a permanent position and salary is negotiable DOE.


  • Substantial quantifiable and demonstrable experience in a similar role, with previous experience in Water or Fire Management
  • Background in Operational management
  • Strong and demonstrable Customer Relationship Management for both regionalised client sites and head office senior client engagement
  • Working knowledge of P&L Accounts
  • Experience in financial forecasting, budgeting and analysis is required
  • Demonstrable experience of successful process management within a large and complex client service model
  • Recent quantifiable and successful of negotiations with clients which have resulted in satisfactory issue resolution, incident management, value add to the business, cost savings or new business
  • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure
  • Valid formal Health & Safety qualification e.g. IOSH (5day) / NEBOSH highly desirable
  • IT literate Management Information Systems, MS Word, Power point and Excel


  • Supporting all operational activity in the Region
  • Build long term and sustainable customer relationships whilst maintaining the highest standards of presentation, personal integrity and customer support
  • Support the people development and succession planning within the contracts to ensure opportunities are created and key personnel and retained
  • Ensure that the budget is adhered to and all levels of expenditure are within the set sector targets
  • Liaise and support key internal and external stakeholders
  • Ensure high standards are maintained in respect of technical compliance to standards, health and safety and pay particular attention to statutory compliance across all building services in buildings / services provided
  • Close liaison with sales teams to create sound work winning process and develop and execute a process for establishing and growing reference sites
  • Ensure that all of your team have suitable H&S training and adopt high standards in the completion of their work. Lead by example in the development of a "Safety Culture" within the team, with clients and with all parts of the Water division
  • Ensure full understanding of any changes and development in legislation and working practices that may affect the company's operations and/or present new opportunities
  • Ensure that the team is appropriately resourced, informed, motivated and trained so that branch objectives are met in the most efficient and effective manner
  • Establish and maintain a framework for performance management, succession planning and the development of people within the Region
  • Effective structure providing clear job roles, responsibilities and accountability's
  • Personal objectives, linked to business objectives, for all relevant staff,
  • Formal and ongoing performance reviews of contracts and individuals including management succession plans

Anyone interested in this role that has the ex[perience and qualifications should send their CV's direct to this AD or contact Carbon60 on 0141 3532354 and ask for Grant or Jan.

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. Carbon60 is a trading name of Carbon60 Limited an Employment Business/Agency.

09/08/2019 10:50:27