Senior Pensions Administrator

Job Ref: 59385
Sector: Trades
Job Type: Contract
Date Added: 11 March 2019
  • Redhill, Surrey, England, UK Redhill Surrey GBR RH1 1WS
  • Competitive
  • Felicity Claydon

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Senior Pension Administrator

Location: Redhill - Westgate RH1 1WSDuration: 3 month Initial ContractPositions Available: 4

I am looking for an experienced administrator work within a fantastic Pensions administration team based in Redhill - Westgate. The role will require servicing both member and client queries in relation to several DC/DB pension schemes, many of which use EPA. You will need to be able to help supervise workloads, train junior team members and check the work of others.

Job Expectations:

· In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved, and escalate problems and cases to Team Leader.· Be a point of reference on technical issues and non-standard cases.· Challenge procedures to identify process improvements and pass on recommendations to Team Leader.· Check and challenge basis of work performed by junior associates and make sure that the requested work has been undertaken.· Coach junior associates on errors made to explain and prevent reoccurrence.· Seek further peer review where required to clarify understanding.· Monitor own workflow and that of junior associates via Casework to ensure service levels are achieved.· Take responsibility for development of homepage and precedent documents.· Complaint Management§ Recognise and escalate potential complaints to Team Leader.§ Collate information regarding complaints.§ Ensure complaints procedure is adhered to.Requirements:

· Interpersonal skills to include good written and verbal communication.· Good time management skills and the ability to organise and prioritise own workload.· Able to work to a high level of accuracy.· Customer and quality focussed.· Computer literate.· Experience of dealing with occupational pension schemes.· Experience of managing junior associates.· DC experience desirable but not essential.If you think you would be a good candidate for the Senior Pension Administrator based in Redhill - Westgate, please apply below. Alternately give Flick a call on 01296 311 442 or an email: You can see all our other roles advertised on our website:

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. Carbon60 is a trading name of Carbon60 Limited an Employment Business/Agency.

10/04/2019 16:00:06
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