Change of Tenancy Advisor

Change of Tenancy Advisor
  • £11 - £12 per Hour
  • Contract
  • Cardiff, Wales, UK Cardiff Cardiff GBR CF23 8AU
Job Ref: 64509
Sector: Power & Utilities
Date Added: 05 October 2021

URGENT ROLE: ASAP start. £11.53 an hour. 9-month contract.

Are you friendly and approachable? Do you have experience providing customer service and making outbound calls? My client, whose office is based in Cardiff, is looking for some superstars to join the team! If you are looking for a contract for a company who looks after its team then this is it. Straight forward interview process. Apply now! Full training given onsite, then flex-working afterwards.

Key Details:

Location: Onsite training at Cardiff office, then flexible working afterwards.

Salary: £11.53 an hour (PAYE)

Length of Contract: 9 months (Until end of July 2022)

Hours: 37 hours per week

Job Role:

  • Investigation of change of tenancy when people are moving to a new house.
  • Make outbound calls to gather the relevant information and updating the systems and customer accounts - this is manual data updating across numerous systems so a high level of accuracy and attention to detail is needed.
  • Sending information requests to customers and managing responses.
  • Complex process but full training given.


  • Experience working in a call-centre or high-volume customer service environment - experience making outbound calls is essential.
  • Excellent IT skills - you will be using many internal systems, so it is important you can learn these new software's quickly.
  • Ability to manage own workload and work well on your own initiative.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Friendly and approachable personality, we are looking for someone who will get along with everyone!

CARBON60 | Aviation, Construction, Defence, Energy & Engineering Recruitment. Specialist technical recruitment consultancy and service provider We're the collaborative force that connects the right people to the right positions. Helping careers to flourish and industry to thrive.

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. Carbon60 is a trading name of Carbon60 Limited an Employment Business/Agency.

04/11/2021 13:15:44
GBP 11 12 Hour
Contact Consultant:
Oli Timmis

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