Operations Manager

Job Ref: 80127
Sector: Engineering
Date Added: 05 April 2018
  • Eastleigh, Hampshire, England, UK
  • £50,000 - £55,000 per Annum
  • Keeran Williams
  • 02920 388757

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Operations Manager - Facilities Management

Carbon60 are currently recruiting for an Account Manager (FM) to be based in the Eastleigh area. The client are one of the largest facilities management organisations in the UK and have an excellent reputation throughout the industry, a great employment package awaits the right candidate. This is a permanent position, Mon to Fri, 9am to 5pm office hours.

Salary range: £50,000 to £55,000

About the role This exciting new Account Manager role, based at Eastleigh will involve day to day management of a team of site based staff & sub-contractors, liaison with the client on operational, financial and commercial issues. P&L is owned at this level and the core objective is to support the account on a day-day basis, ensuring KPI's are met and SLA achieved. Principal Accountabilities

  • Prepare with the Operations Manager an annual business plan and budget for the contract portfolio
  • Manage and own Account Plan
  • Carry out regular monthly reviews of P&L accountability
  • Manage sub-contractors effectively both financially and commercially. Ensure all procurement processes and procedures are followed
  • Ensure planned preventive maintenance programmes are up to date and meet the contract specification
  • Develop and maintain relationships with all the clients departments
  • Maintain accurate site contract administration files
  • Management and close supervision of site based staff, off site support staff when visiting site and sub-contractors
  • Provide leadership and direction to site based staff, developing skills matrix and development plan
  • Take ownership projects and provide support as and when required
  • Ensure correct skill & competence levels of site-based team to meet the contract scope
  • Preparation of the monthly report for the Operations Manager and Client, listing all relevant site based activities that occurred during the month
  • Be conversant with all statutory compliance processes and procedures
  • Ensure that all policies, procedures and standards are in place and adhered too
  • Act as client liaison for EFS, developing relationship working towards account

Person Specification:

  • Appropriate trade qualifications: Electrical or Mechanical
  • Extensive experience within a similar FM management role
  • Management and leadership training
  • Coaching / Development
  • Good IT skills including Excel and Word
  • Must be able to demonstrate leadership qualities
  • A good Level of interpersonal and customer relationship skills
  • Valid full driving licence


  • 25 days annual leave
  • Company car or allowance
  • Family friendly benefits
  • Company pension scheme

For more information, please contact Keeran Williams: 02920 731187

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. Carbon60 is a trading name of Carbon60 Limited an Employment Business/Agency.