Helpdesk Administrator

Helpdesk Administrator
  • £10 per Hour
  • Contract
  • Peterborough, Cambridgeshire, England, UK PE3 6WT Peterborough Cambridgeshire GBR PE3 6WT
Sector: Power & Utilities
Date Added: 16 November 2021
My client is looking to recruit a helpdesk administrator with immediate effect in Peterborough
Job Purpose:Receive calls via the helpdesk and support the production of a plan of maintenance activities. To undertake the subsequent signing off of the agreed tasks at closure of the tasks and monitor and record feedback for the closed-out tasks, whilst providing and delivering the best value reception service through excellent customer care to match the client's needs.
Principal Accountabilities:
  • Receive all visitors to the CEPR main reception in a professional manner
  • Ensure switchboard is answered promptly
  • Carry out general reception duties
  • Receive recorded and special deliveries and log and contact client before 10.00 am
  • Answer and maintain the helpdesk and provide customer support through the timely answering of requests
  • Print off appropriate work dockets as and when required
  • Maintain computerised maintenance system on behalf of Engineering
  • Set up of the conference rooms including all AV equipment
  • Book meeting rooms, taxis, car hire and hospitality as directed.
  • Maintain staff holiday, sickness and absence
  • Assist management team as and when required with admin matters
  • Provide all monthly billing reports to the Business Support Team
  • Manage client exhibitions, mobile phones contract, copiers and internal accounts
  • Manage emergency phone and tannoy system
  • To be dressed in correct uniform at all times
Person Specification
  • Customer focused
  • Ability to communicate effectively
  • Flexibility
  • Team orientated
  • Previous healthcare experience preferred

Pay rate is £10 ph PAYE

Working hours are 8.00am to 5.00pm Monday to Friday with a 1 hour daily unpaid break

Contract will run until at least the end of February 2022

For further details please call Andrew on 07734743454

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. Carbon60 is a trading name of Carbon60 Limited an Employment Business/Agency.

16/12/2021 17:05:44
GBP 10 10 Hour
Contact Consultant:
Andrew Layton

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