1st/2nd line desktop support technician - contract position

1st/2nd line desktop support technician - contract position

My client specialises in mission-critical, highly secure communications and electronic systems.

Currently they are looking for a Support Technician working as part of a wider project team. You will be working as part of a team of engineers responsible for the configuration, installation, deployment and support of COTS/MOTS software on server based virtualised secure solutions. It is important that you have a proven track record of supporting and contributing to the delivery and support of on-premises IT systems.

Duties include but are not limited to:

• Work as part of a team supporting complex IT projects developing virtual server systems contributing through delivery into service
• Supporting the team lead in delivery of customer and in house work packages
• Build and enhance relationships with peers
• Continuous improvement of engineering capabilities, maintaining a leading edge capability
• Keep abreast of industry trends and advancements in information technology
• Remaining available, on occasion, for the provision of an on-call, out of hours support service for urgent operational requirements

Qualifications, Experience and Skills

• Demonstrable track record of supporting at a 1st /2nd line system level enterprise infrastructure and services
• The ability to think creatively to overcome challenges
• Demonstrable IT Infrastructure engineering experience, preferably in government/defence sector
• A positive and forward-leaning attitude to continuous improvement
• Current UK passport

Desirable Requirements

The IT Server / Infrastructure Support Technician may also have the following skills and experience:

• Microsoft, VMWare certification or equivalent industry experience
• VMWare Vsphere and VCSA System Administration
• Server storage configuration such as VSAN
• Supporting and deploying wider connected IT systems including other peripheral elements such as networking equipment and other LAN or WAN connections

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.