Helpdesk Advisor

Helpdesk Advisor
  • £12.70 per Hour
  • Contract
  • Birmingham, West Midlands, England, UK B15 2WB Birmingham West Midlands GBR B15 2WB
Job Ref: BBBH130217
Sector: Building, Construction & Infrastructure
Date Added: 24 May 2023

HELPDESK ADVISORCarbon60 are looking to hire a Helpdesk Advisor for an industry leading Facilities Management company.ROLE: Helpdesk Advisor SALARY: £12.70 p/h JOB TYPE: 10 months (maternity cover)LOCATION: BirminghamHOURS: Full time. 10-hour shifts working on 4 days on 4 days off pattern with rotating shifts on 07:00-17:00, 11:00-21:00 & 21:00-07:00THE ROLE

  • To act as first point of contact for internal and external parties providing information on departmental procedures where appropriate.

  • Preparation, issue and closing down of Reactive Work Orders.

  • To input and retrieve data efficiently and accurately on a daily basis using the computerised systems within Helpdesk, producing information and reports.

  • Purchase Requisition and Ordering processing for materials and Subcontractors.

  • Ad hoc administration duties


  • Skilled in Help Desk call processing.
  • Customer Service background is beneficial.
  • Computer Literate.
  • Flexible and adaptable approach to work.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

23/06/2023 15:53:06
GBP 12.70 12.70 Hour
Contact Consultant:
Paloma Lopez

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