Customer Service Supervisor (days & nights)

Customer Service Supervisor (days & nights)
  • £22,500 - £24,000 per Annum
  • Permanent
  • Newcastle upon Tyne, Tyne and Wear, England, UK NE12 8BU Newcastle upon Tyne Tyne and Wear GBR NE12 8BU
Job Ref: BBBH135184
Sector: Building, Construction & Infrastructure
Date Added: 13 September 2023

CUSTOMER SERVICE SUPERVISORWe are looking to recruit an experienced Customer Service Supervisor to work for a leading facilities management company based in Newcastle. This is an excellent opportunity for the right person to join a company in permanent basis.Only apply if you are happy to work days, nights and every other weekend.ROLE: Helpdesk Customer Service Supervisor PAY RATE: £24,000 per annum (+10% shift allowance)JOB TYPE: Temp to PermanentLOCATION: Newcastle (NE12)HOURS: 12-hour shifts on a rolling shift pattern- 3 or 4 days or nights each weekTHE ROLE

  • Provide support to the facilities management helpdesk.

  • Effectively manage and respond to queries and communication via all contact channels e.g., telephone, email, and digital methods.

  • Provide advice and information on a range of services as required.

  • Follow the agreed processes appropriate to the service request.


  • Knowledge of FM sector
  • Experience of working in a helpdesk/customer service environment
  • Willingness to be flexible with hours (morning/day/evening/night)
  • Ability to stay calm under pressure.
  • Positive attitude to challenges and change.

Application by CV or call Paloma Lopez at Carbon60 on 02922 260 372.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

13/10/2023 09:35:16
GBP 22500 24000 Annum
Contact Consultant:
Paloma Lopez

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