Customer Service Co-ordinator

Customer Service Co-ordinator
  • £19,000 - £21,000 per Annum
  • Permanent
  • Cardiff, Wales, UK Cardiff Cardiff GBR CF24 5HN
Job Ref: BBBH31643
Date Added: 14 July 2022

Customer Service Co-ordinator - Excellent package - Cardiff

This company, a leading supplier of innovative medical equipment are looking to recruit a Customer Service Co-Ordinator who will be tasked with processing of all customer orders and quotations within a specific area.

Hours of work: Monday to Friday, 37 hour working week

The Role

  • Ensure that UK orders are processed accurately through the SOP system.
  • Contact customers to obtain outstanding payments
  • Resolve any customer queries, VAT credits, returned goods etc.
  • Internal sales support - generation of invoiced sales and order intake data.
  • Liaise with Production on product availability and dispatch to ensure goods are dispatched on time.
  • Manage and select appropriate carriers to ensure effective use of budgeted expenditure.
  • Provide quotations and general administration - filing, record keeping, letters.

The Person

  • Excellent computer skills, ideally be proficient and familiar with Word and Excel.
  • Must have good communication skills with an excellent telephone manner
  • Must be able to work as part of a team
  • Have good organisational skills
  • Must have experience of dealing with difficult customers
  • Experience working in a manufacturing environment would be preferred

Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.

13/08/2022 12:06:53
GBP 19000 21000 Annum
Contact Consultant:
Gemma Atwick

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