Help Desk Scheduler

Help Desk Scheduler
  • £13 - £14 per Hour
  • Temporary
  • Manchester, Greater Manchester, England, UK M3 3EB Manchester Greater Manchester GBR M3 3EB
Job Ref: BBBH34666
Date Added: 22 September 2022

Help Desk Scheduler



One of the biggest Facilities Management companies are looking for an organised Help Desk Scheduler to manage the diary of the engineers at their client's site in Manchester on a Temporary contract to support the client with the extra workload.

£14 per hour

Monday - Friday 8am - 5pm.


  • Dealing with day-to-day enquiries from the team and multiple Clients
  • Responsible for client facing Help Desk
  • Producing various reports
  • Working closely with the contract support by ensuring the following responsibilities are carried out in a timely fashion
  • Raising Work Orders for new jobs / contracts / quotes
  • Raising Purchase Orders and placing call outs to sub-contractors Ensuring all client files are maintained accurately and kept up to date
  • Processing task sheets daily
  • Logging holiday, sickness for team engineers
  • Day to day admin including photocopying, filing etc.
  • Cover holidays, sickness & lunch for other admin team staff
  • Annual archiving of site files
  • Positively respond to both our internal and external customers through effective communication and personal accessibility, while optimizing contract performance.
  • Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation
  • Maintaining of the site sub-contractor records and Logbook System
  • Produce statistical reports on a weekly and monthly basis
  • Raising reactive jobs and allocating PPMS using Concept Evolution system
  • Uploading sub-contractor service sheets on to Opt-Mis system
  • Taking meeting minutes and book internal meeting rooms
  • Confident communication with the client, team and engineers including telephone, email, radio, and face to face.

Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.

22/10/2022 15:50:11
GBP 13 14 Hour
Contact Consultant:
Shaye Burgess

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