We have an opportunity to join one of the world's foremost multinational support services and construction companies on an interim contract basis. They are currently...
We have an opportunity to join one of the world's foremost multinational support services and construction companies on an interim contract basis. They are currently recruiting for a Network Engineer, experienced in offering Cisco network support on a large Public sector facility in the Buxton area.
To provide customer focused Cisco certified networks support, administering data networks at all layers, plus some basic management and administration of a Mitel Telecommunications system.
The role involves managing all aspects of the data network from physical port and connectivity, VLAN administration, layer-3 routing, performance maintenance and firewall administration. The telecommunications support involves the management and configuration of the hand-sets, connectivity, patching and initial diagnosis.
Disciplined and methodical approach to trouble-shooting and system change is an essential part of the role to ensure consistent, secure and reliable infrastructures are developed and maintained.
There is a strong team culture and as a 2nd / 3rd line engineer the role involves mentoring and assisting members of the IT Service Desk team to ensure cover and some element of resilience in skills and knowledge within the team.
The role reports to the on-site Service Delivery Manager/IT Manager and supporting the on-site account management team with projects, developments and proposals.
Experience operating effectively in a MS / Wintel environment is essential and any Wintel system administration (desktop and/or server) experience would also be advantageous but by no means essential.
Resident network technical expert
Daily operational support and administration activities
Network technical lead on strategic IT projects
Key network and telecoms technical lead during "major" incidents
Shaping an IT service delivery strategy from a technical perspective
Supporting the IT Service Delivery Manager in achieving the account goals and meeting the contractual obligations
Essential Technical Knowledge, Skills and Experience
Minimum CCNA Certification
Extensive Cisco network installation, configuration and maintenance experience
Provide technical network installations and testing according to design documentation and project planning
Diagnose faults with customer networks and rectifying within the agreed SLAs
Monitor and maintain the internal IT networks, systems and perimeters
Access list / firewall administration
Desirable Technical Knowledge, Skills and Experience
Any of the following would be advantageous but are not essential -
Cisco Professional (CCNP) Certification
Mitel Telecommunication experience or certification
Monitoring and maintenance of internal Mitel Telecommunication Systems
Experience configuring and managing network elements of SAN solutions
Administration of Veritas/Symantec Netbackup solutions
Experience of McAfee EPO
ITIL Foundation Level (v2 or 3)
VOIP (for future project)
VMWare / Experience with VMWare Vsphere 4/5
Experience operating in a change control and configuration management environment
Experience of Windows server administration and troubleshooting
Experience of Lotus Notes client, Domino server administration and troubleshooting
Support & installation Windows Desktop OS
Demonstrate Health and Safety awareness ensuring a safe working environment at all times
Experienced as the technical point of escalation for incidents
Experience of maintaining services in-line with SLA's
Providing technical advice in a consulting capacity to both the customer and colleagues
Investigating and documenting technologies and solutions that may benefit the IT and Telecommunications estate and the customer's business
Creating, improving and following documented processes and procedures, including local & corporate, and operating in line with BSI and ITIL frameworks
Strong technical document authoring and reviewing
Writing technical proposals and reports
Essential Personable Attributes
Excellent customer focus and service-orientated
Strong communicator both written and verbal
Professional and courteous customer-facing manner
Friendly and approachable
An eye for technical detail and a "completer/finisher"
Methodical and self-disciplined
Flexibility and a willingness to learn new skills
Actively participate within the IT Service Desk team in achieving its goals
Carbon60 is a specialist in providing flexible and cost effective engineering and technical people solutions on a global scale. We connect the best industry professionals to dynamic businesses. Our people improve your organisation by delivering process, productivity and cost efficiencies. Our core markets include Industrial Engineering and New Build, Energy, Construction, Telecoms, FM and other associated industries.
The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. Carbon60 is a trading name of Carbon60 Limited an Employment Business/Agency.