Service Based Solutions

Working in partnership to help you maintain a service, scaleable to demand.

Why choose Service Based Solutions?

Find out how service-based solutions can benefit your business by expanding the below, or scroll down to see some recent projects we have delivered.

Guaranteed service level

Working to pre-agreed SLAs (service level agreements) with defined KPIs (key performance indicators) we take responsibility to deliver the service you need to provide your customers, giving you peace of mind.

Scalable to business need

We are able to scale workforces both up and down to meet the peaks and troughs of your business. With both utilisation-based and fixed-price commercial models, we enable you to manage budgets accordingly.

Seamless integration

Striving to be the most trusted partner to our clients, we work in close partnership to integrate seamlessly into your business. Our specialist teams are targeted to compliment your business objectives.

Project excellence

With over 40 years’ experience in delivering solutions and continuous improvement at the heart of what we do, we deliver new ideas and innovative solutions from across our wider business.

Fully outsourced store management solution

We have 8 years’ experience running a stores and logistics operation on one site on behalf of a global manufacturing business. We delivered a full outsourced solution on a fixed-price model for the length of the contract covering receipts, main stores and dispatch. Carbon60 directly managed an average of 33 staff to deliver the project to agreed KPIs. During our tenure we had a 100% client audit pass rate and delivered a 33% increase in productivity, at a lower cost to the business than before.

Two engineers working on helicopter rotor blades

Flexible project management solution for a borough council to bridge staff shortages

Due to a number of open vacancies causing staff shortages we were given the opportunity to support a borough council with critical town planning projects. Utilising our PMO (project management officer) capability we worked in close partnership with the current team to deliver a support service, to proactively manage the tasking from multiple projects, measure performance, maintain a risk register, time and cost in collaboration with the council. Regular meetings allowed us to flex the number of individuals working on the solution from month-to-month, to respond to the peaks and troughs of demand, meeting all deadlines over the life of the project.

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