Voids Maintenance Officer

🛠️ Join Our Team as a Void Maintenance Officer

Location: Royal Borough of Kensington and Chelsea
Directorate: Housing and Social Investment
Service: Housing Management
Grade: E

Are you a skilled maintenance professional with a passion for delivering high-quality housing services? Do you thrive in a fast-paced environment where your work directly impacts the lives of residents? If so, we want to hear from you!

About the Role

As a Void Maintenance Officer, you'll play a vital role in ensuring our void properties are safe, secure, and ready for new tenants. You'll be responsible for:

• Performing lock changes and installing key safes within tight KPIs.
• Resolving utility meter queries and clearing debts to enable void works.
• Conducting tenancy-ready checks and minor repairs.
• Supporting surveyors and contractors with technical advice and inspections.
• Ensuring properties meet safety and quality standards before handover.

Your work will help us deliver efficient housing services and improve the experience for new tenants moving into their homes.

What We're Looking For

We're seeking someone with:

• Extensive experience in maintenance repairs and property readiness.
• Strong knowledge of utility meters, including smart and prepayment types.
• Excellent communication and IT skills, with attention to detail.
• A collaborative attitude and ability to manage a varied workload.
• A commitment to our values: Putting Communities First, Respect, Integrity, and Working Together.

Qualifications & Requirements

• GCSEs in English and Maths (or equivalent).
• Proven experience in a similar role.
• Understanding of HHSRS and property safety standards.

Why Join Us?

At RBKC, we're committed to putting communities first. You'll be part of a supportive team that values respect, integrity, and collaboration. We offer opportunities for growth, training, and making a real difference in people's lives.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.