Trading Standards Officer

TRADING STANDARDS OFFICER

Carbon60 is looking to recruit a Trading Standards Officer to support the Environmental Health and Trading Standards team in delivering consumer protection and ensuring fair and safe trading practices within the borough.

ROLE: Trading Standards Officer

PAY RATE: £27.40 per hour PAYE / £34.48 per hour LTD

CONTRACT TYPE: Fixed Term (10th November 2025 - 6th February 2026) - 36 hours per week

LOCATION: Kensington Town Hall

THE ROLE:
The Trading Standards Officer will be responsible for protecting consumers and ensuring businesses operate within the law. The role includes inspections, investigations, and providing expert advice to promote a fair, safe, and compliant trading environment.

KEY RESPONSIBILITIES:
Conduct investigations, inspections, and test purchases to ensure compliance with Trading Standards legislation.
Advise consumers and businesses on their legal rights, obligations, and compliance requirements.
Gather, record, and present evidence in line with statutory requirements; attend court or hearings when necessary.
Work in partnership with other enforcement agencies such as the Police and HMRC.
Lead and support projects and initiatives focused on consumer protection, business compliance, and scam prevention.
Maintain accurate case records, reports, and data on relevant systems.
Deliver education, outreach, and community awareness sessions on fair trading practices.

ESSENTIAL REQUIREMENTS:
Diploma in Trading Standards (DTS) or Diploma in Consumer Affairs and Trading Standards (DCATS), or equivalent qualification.
Proven experience in Trading Standards enforcement or a similar regulatory field.
Strong knowledge of consumer protection laws, investigatory procedures (PACE, CPIA, RIPA), and court processes.
Excellent communication and report-writing skills with the ability to handle complex cases.
Competent IT user with experience maintaining case management systems.
Ability to prioritise workloads, meet deadlines, and manage multiple projects effectively.

DESIRABLE SKILLS:
Experience providing Primary Authority advice or leading enforcement projects.
Knowledge of legal metrology and proceeds of crime investigations.
Familiarity with safeguarding and supporting vulnerable consumers affected by scams.

VALUES & BEHAVIOURS:
Committed to fairness, integrity, and transparency in all aspects of work.
Dedicated to teamwork, collaboration, and delivering excellent public service.
Respectful, inclusive, and empathetic in all interactions with residents and colleagues.
Focused on continuous improvement and community engagement.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.