Customer Operations Supervisor -372

Customer Operations Supervisor

Carbon60 is looking to recruit a Customer Operations Supervisor to work for a leading Specialised Industrial Service Provider based in Leicestershire.

ROLE: Customer Operations Supervisor

PAY RATE: £30,000/annum, £14.42/hour

JOB TYPE: 3 Month Contract

LOCATION: Leicestershire

HOURS: 8am - 4:30pm Monday - Friday, 40 hours/week (30 min break)

No Overtime Available.

About US:

A leading Specialised Industrial Service Provider, making remarkable a reality every single day.

We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.

We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.

This is where you come in!

Why US?

With over 170 sites across the UK and Ireland, a supportive working environment is never far away.
And while we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse-based roles. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is valued.

Collectively, our teams bring incredible expertise, built through dedication and hard work. We're committed to building a strong community - it's the people you work with, the support you receive from your manager, and the technical specialism that sits at the heart of everything we do.

THE ROLE:

• Support customers by placing and managing stock and non-stock orders
• Expedite orders using the order system and liaise daily with suppliers
• Ensure orders are placed within required timeframes for best price and lead time
• Assist with booking in deliveries and allocating stock within the storeroom
• Carry out manual handling of engineering components
• Provide excellent service to on-site engineers collecting parts
• Source non-stock items and update stock systems accordingly
• Support on-site team operations during management absence to maintain service levels

Essential skills / experience / qualifications:

• Confident with basic IT systems (email, data entry, stock/order systems)
• Comfortable working in a fast-paced, high-pressure environment
• Strong communication skills and customer-facing experience
• Able to meet the physical demands of manual handling
• Experience in stores, procurement, office, or engineering environments is beneficial
• Supervisory or ERP/stock system experience is advantageous but not essential

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.